You get one reply, within 24 hours, with a price in writing for the journey you described.
No account to create, no booking engine, nothing added that you did not ask for.
The form sends your request by email to the company mailbox, over Google’s own mail servers.
There is no third-party form service in between.
If something in the request is unclear, we ask before putting a price on it. One more
question is better than a quote that turns out to be wrong.
The figure quoted is the figure charged. It does not move because the traffic was bad,
because the flight landed late, or because the day turned out busier than expected. It moves
only if you change the itinerary, which is why it is worth being specific now rather than
on the morning.
On the day itself, an airport or port pickup is met with your name shown on a tablet, and the
waiting time included is 60 minutes at airports and 15 minutes at every other pickup point.
What should you tell us to get an exact price rather than a range?
Six lines are usually enough.
If the address you want is inside a village or a restricted town centre, say so in the
request. Access is decided comune by comune, so the answer worth having is where the car can
stop and how far that leaves you to walk, for your stop rather than in general.
Add anything that would make the day go wrong if we found out on the morning: a guest who
cannot manage steps or a long walk, a flight connection later the same day, or a language you
would rather be answered in. Italian, English and Russian are all fine.
If you are still deciding where to go rather than asking for a date,
see the destinations first: each page says what fits in a day and what
does not.
What if your plans change?
Tell us as early as you can. Phone and WhatsApp are the same number, +39 345 3408361, so a
change reaches us whichever way suits you, and a change we hear in advance is one that can be
planned rather than improvised.
What the price covers, and the terms for moving or cancelling a journey, are confirmed in
writing with the quote, before anything is booked. Ask for them in your request and they come
back with the price.
The booking terms set out how a request becomes a booking. What happens to the
details you send us is in how we handle your details.